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The company moved into a modern office in London, aiming to provide its 300+ employees with a collaborative workspace and  seamless hybrid working. However, the existing network couldn’t support heavy video conferencing and had poor mobile signal. The company had an urgent need for a reliable and highcapacity network to support seamless video conferencing and collaborative work in the office.

The challenge 

With over 300 staff and 245 desks in their new London office, MHA MacIntyre Hudson needed to address the following challenges: 

  • Urgent network upgrade: the existing network infrastructure was insufficient to support seamless video conferencing and collaborative work. An upgrade was crucial to facilitate effective hybrid working. 

  • Collaborative work environment: the firm’s modern office space was designed to promote collaborative work, but patchy 4G and 5G coverage hindered its implementation. Employees expected the same level of connectivity in the office as they had at home.

The solution 

“I was on a tight timeline and needed a quick implementation. Knowing that Backbone Connect already had access to the building made them an attractive candidate from the get-go. Speed of connection was a priority for us. When we met Backbone Connect we knew that they were the right people for this project straightaway.” 
Gary Lee
MHA Maclntyre Hudson

Backbone Connect provided and delivered seamless rollout to a high-capacity network, which powers a collaborative and productive work environment for MHA MacIntyre Hudson’s over 300 staff members. 

  • High-capacity line: Backbone Connect implemented a high-capacity network that can be easily scaled up or down to meet the shifting needs of the workforce. This ensured that employees could access seamless and reliable connectivity for video conferencing and other online tasks. 

  • Swift connection through existing line: Backbone Connect already had an existing connection in the building, which expedited the implementation process. This advantage, combined with their expertise, made Backbone Connect the ideal technology partner for the project. 

  • Smooth transition to hybrid workplace: the solution offered by Backbone Connect allowed MHA MacIntyre Hudson to smoothly transition from remote to hybrid work. The network’s ability to divide the line into different networks catered to various types of traffic, ensuring efficient corporate and social connectivity. 

Outcomes and benefits 

  • Seamless operations: the high-capacity network provided by Backbone Connect eliminated interruptions and networkrelated issues, ensuring that the company’s operations ran smoothly without any disruptions. 
  • Increased flexibility: the scalable network allowed the firm to adapt to the changing needs of its workforce easily. Whether expanding or reducing capacity, MHA MacIntyre Hudson could rely on Backbone Connect’s solution. 

  • Enhanced productivity: with reliable connectivity, employees could collaborate effectively, boosting overall productivity and efficiency in the hybrid work environment. 

  • Cost and time efficiency: Backbone Connect delivered the solution on tight timescales and at a competitive price. MHA MacIntyre Hudson appreciated the straightforward setup and ongoing support, eliminating the need for constant calls to customer support. 

  • Future-proofing: the knowledge of the involved timescale and cost for future scalability reassured the company that they could easily expand their network if needed.

“It just works. If you have a network and you always need to call customer support, you have a problem. The set-up was straightforward. Things happened in the timescales we wanted, and I didn’t have to think about it again, which is what you want. It just runs smoothly and without interruption in the background.
Gary Lee
MHA Maclntyre Hudson

The result

Through the strategic partnership with Backbone Connect, MHA MacIntyre Hudson transitioned successfully  to a hybrid work model. The high-capacity network implemented by Backbone Connect enabled the company to create a collaborative and productive work environment for over 300 staff members without any network interruptions. The seamless rollout and ongoing support have provided MHA MacIntyre Hudson with the confidence and reliability they need for their dynamic hybrid workplace. 

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