The challenge
Create and manage a resilient, multi-site business continuity solution including data centre co-location, low latency connectivity and migration service.
The brief was to create a business continuity solution that would be hosted across two geographically diverse data centres, providing true redundancy, as well as to create a triangulated network that would join these data centres together and connect the main office. As the existing platform was a live environment, the project could not afford any downtime and was limited to a two day migration window.
The solution had to deliver an active service to ensure zero downtime in the event of an outage. It also needed to be up and running on time with a brief overlap between the old and new solutions, to avoid unnecessary duplicate costs. Finally, the business wanted to deploy their own hardware into the solution so that they could support and manage it themselves, leaving Backbone to focus on the data centre, network and professional services elements.
“A migration like this is never a small project,” says Chloe Wiseman, Operations Manager at Backbone. “The customer was clear about the end goal of improved resilience, with no interruption of service for the traders during the migration. After careful planning we worked with them to deliver a high availability solution with no single point of failure and migrated without any downtime.”
The solution
After a series of initial scoping and workshop meetings between the business’s Infrastructure Support Team and Backbone, a solution was created that provided a co-location environment across two premium data centres, diversely located for true redundancy. A triangulated network linked with the head office and diverse internet connections, and mitigated any single point of failure. The solution was provided as a fully managed service that included round the clock monitoring and support, project management by a qualified Prince2 practitioner and professional services to support the migration.
The result
- Increased infrastructure resilience and speed
- Zero business downtime during delivery
- Integrated, multi-site connectivity
- 24/7 service and technical support
- Data centre redundancy and geographic diversity
- Clear project planning and management
Ready to solve your connectivity challenges?
Contact our team today to discover how we can help.
