Privacy Policy

We may collect the following personal information:

• Contact and identity information: your name, company name, company address, company email address, and telephone number.
• Information from website forms: data you provide through our "Get in touch" or "Newsletter sign up" forms, which may include your name, email, company, and lead source.
• Technical information: your IP address.
• Usage information: information regarding which of our website pages you access and the time you accessed them.

Your information is used for the following purposes:

• To process orders you have submitted.
• To carry out our obligations arising from any contracts entered into between you and us.
• To respond to your inquiries.
• To send you communications that may be of interest to you, such as newsletters, campaigns, and service updates (where you have opted in).
• To seek your views or comments on the services we provide.
• To notify you of changes to our services.
• To process a job application.

 

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations (e.g., for tax purposes). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as stated in any relevant contract you hold with us.

We will not sell or rent your information to third parties.

We may pass your information to our third-party service providers, agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example, network carriers for a project).

When we use third-party service providers, we disclose only the personal information that is necessary to deliver the service. We have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

We will not release your information to third parties beyond the Backbone Connect Ltd (“Backbone”) network for their own direct marketing, unless you have requested us to do so, or we are required to do so by law (for example, by a court order or for the purposes of prevention of fraud).

You have a choice about whether or not you wish to receive marketing communications from us. If you opt-in to receive communications, you can unsubscribe at any time.

The accuracy of your information is important to us. If you change your email address, or any of the other information we hold is inaccurate or out of date, you can request to have it corrected.

You also have the right to ask for a copy of the information Backbone Connect Ltd (“Backbone”) holds about you.

To exercise any of these rights, please contact us at:

• Email: enquiries@simplybackbone.co.uk
• Mail: Data Manager, Backbone Connect Ltd, 10 Dominion Street, London, EC2M 2EF

We strive to protect your personal information. However, non-sensitive details (such as your email address) transmitted over the Internet can never be guaranteed to be 100% secure. As a result, while we work to protect your information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Like many other websites, the Backbone Connect Ltd (“Backbone”) website uses cookies. Cookies are small pieces of information stored on your device that collect statistical data about your browsing actions and patterns.

The website uses a "Privacy Preference Center" which allows you to manage your cookie consent. The types of cookies used include:

• Strictly necessary cookies: these are essential for the website to function and cannot be switched off. They do not store personally identifiable information.
• Performance cookies: these allow the site to count visits and traffic sources to measure and improve performance. All information collected is aggregated and anonymous.
• Functional cookies: these enable the website to provide enhanced functionality and personalization.
• Targeting cookies: these may be set by advertising partners to build a profile of your interests and show you relevant adverts on other sites.